Privacy Policy

Your privacy matters to us. Here's how we handle your information.

Effective Date: March 1, 2026

1. Who We Are

Uncarcerated is a nonprofit organization based in Gainesville, Florida, dedicated to supporting justice-impacted individuals and their families. This Privacy Policy describes how we collect, use, and protect information when you use our website at www.uncarcerated.org (the "Site").

2. Information We Collect

Account Information

When you create an account, we collect your email address, a display name of your choosing, and a password (stored securely using one-way encryption). Your real name is optional and never displayed publicly.

Intake Form Responses

When you use our resource matching tool, we collect information about your state, needs, and situation to match you with relevant resources. For unregistered users, this data is stored locally in your browser. For registered users, it is saved to your account so you don't need to re-enter it.

User-Generated Content

When you post in Discussions, create content on UnStudio, or submit a mentor application, we store the content you provide. Your public username is displayed with your posts—never your real name or email.

Newsletter Subscriptions

If you subscribe to our newsletter, we collect your email address to send periodic updates about resources, events, and community news.

Automatically Collected Information

We use session cookies to keep you logged in and to prevent security threats (CSRF protection). We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

3. How We Use Your Information

  • To provide and improve our services (resource matching, discussions, UnStudio)
  • To authenticate your account and protect your security
  • To send transactional emails (password resets, email verification, mentor notifications)
  • To send newsletter updates (only if you subscribe; you can unsubscribe anytime)
  • To process donations and purchases through our payment processor

4. Third-Party Services

We use the following third-party services:

  • Stripe — For processing donations and UnStudio purchases. Stripe handles all payment card data; we never see or store your card numbers. Stripe's Privacy Policy
  • Google Fonts — For typography (Outfit font). Google may collect your IP address when fonts are loaded. Google's Privacy Policy
  • Spotify / Apple Podcasts — Podcast embeds on our site are governed by their respective privacy policies.

We do not sell, rent, or share your personal information with advertisers or data brokers.

5. Data Security

We take reasonable measures to protect your information, including:

  • Passwords are encrypted using bcrypt (one-way hashing)
  • All connections use HTTPS encryption
  • CSRF protection on all forms
  • Prepared database statements to prevent injection attacks
  • Rate limiting on login attempts
  • Input sanitization on all user-submitted data

6. Your Rights

You have the right to:

  • Access your personal data through your Dashboard settings
  • Update your profile, email, and password at any time
  • Delete your account by contacting us at the email below
  • Unsubscribe from the newsletter at any time

7. Children's Privacy

Our Site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. We encourage you to review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: info@uncarcerated.org
Organization: Uncarcerated
Location: Gainesville, FL